Steer by QuickReach Helpdesk

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• Offline Mode and Outbox

  Steer's mobile app allows you to view Solutions and Tasks while you're offline. Learn more about Steer's Offline Mode feature on mobile.Few readers

• Minimum mobile specifications for QuickReach

  The minimum and recommended OS versions required to run the Steer mobile app.Few readers

• Task View and Task Approval

  Learn how to access the Task View and Task Approval tabs to check the status of each case assigned to you via the Steer mobile app.Few readers

• Submitting a Case via Mobile

  Learn how to submit a case via the Steer mobile app.Some readers

• Reviewing Cases Assigned for Approval via Mobile

  Learn how to review, approve, reject, or return a case via the Steer mobile app.Some readers

• Collaborating on Case via Mobile

  Allow multiple users to collaborate on a case via Steer's mobile app.Some readers

• Submitting a Record Item via Mobile

  Learn how to submit an item in a Record App via the Steer mobile app.Few readers