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• Submitting a Ticket or Request via Mobile

  Submitting a ticket via the mobile app is simple and easy. After logging in your mobile app, all you have to do is to tap the Submit Request button located at the bottom left side of the homepage. Select from the list of templates that you want use. Fill-up the form and submit. You can save it as Draft if you want to send your form later on. ![](Some readers

• Reviewing Tickets Assigned for Approval via Mobile

  As soon as you login to your account, you can already see the tickets assigned to you for approval. You just have to click the ticket to review its details and simply tap the Reject, Reject and Review, and Approve button. After rejecting or approving the ticket, it wSome readers

• Collaborating on Ticket via Mobile

  You reach out to the assigned approver of the ticket after submitting your request. Any discussion made in the form will be visible to all users assigned for this process. Learning how to do it is just as easy as sending a text message. After submitting your ticket, just go to My Request tab and click on the ticket where you forgot to include your important message. ![](https://storage.crisp.chat/users/helpdesk/website/d49e020e59a3d800/imFew readers

• Submitting a Record via Mobile

  Upon logging in on your mobile app, you can directly proceed to submit a Record when you go to the Records Page. It will show you a list of templates where you are permitted to add a record. Simply select a template and click on Add Record button to fill-up the fields in the record. ![](https://storage.crisp.chat/users/helpdesk/website/d49e020e59aFew readers