Steer by QuickReach Helpdesk
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Articles on how to manage your tickets and requests on mobile
Offline Mode and Outbox
Steer's mobile app allows you to view Solutions and Tasks while you're offline. Learn more about Steer's Offline Mode feature on mobile.
Minimum mobile specifications for QuickReach
The minimum and recommended OS versions required to run the Steer mobile app.
Task View and Task Approval
Learn how to access the Task View and Task Approval tabs to check the status of each case assigned to you via the Steer mobile app.
Submitting a Case via Mobile
Learn how to submit a case via the Steer mobile app.
Reviewing Cases Assigned for Approval via Mobile
Learn how to review, approve, reject, or return a case via the Steer mobile app.
Collaborating on Case via Mobile
Allow multiple users to collaborate on a case via Steer's mobile app.
Submitting a Record Item via Mobile
Learn how to submit an item in a Record App via the Steer mobile app.