Automation: Table of Contents
Last Updated: January 29, 2021
Setting Up the Automation Layer
Configuring the Automation Rules
Add to Dataset or Records
Assign to Another User or Group
Move Ticket to Another Lane
Send Back to Logger
Send Email Notification
Update Dataset or Records
Update Dataset or Records Column Value
Write to Dataset or Records
SET UP
Setting Up the Automation Layer
Configuring the Automation Rules
ACTIONS
Add to Dataset or Records
Assign to Another User or Group
Move Ticket to Another Lane
Send Back to Logger
Send Email Notification
Update Dataset or Records
Update Dataset or Records Column Value
Write to Dataset or Records
Updated on: 19/11/2021
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