Last Updated: March 12, 2021

External Users are people outside the business / organization who can connect to the system even without a Steer account. But there's still the need to register their business accounts on Steer to give them an access

External User Account Information

Anonymous Users, on the other hand, can directly submit a ticket even without setting up an account.

Anonymous Ticket Creation Page

RELATED ARTICLE(S):
External Users vs Anonymous Users

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